Cookie Policy
Last updated: August 2026
This Cookie Policy explains how Figured Out (Pty) Ltd uses cookies and similar technologies when you visit our website.
It should be read together with our Privacy Policy, which explains more broadly how we collect, use and protect personal information.
1. What are cookies?
Cookies are small files or pieces of information that may be stored on your device when you visit a website.
They can help websites remember information about your visit, enable certain website functions and provide information about how visitors interact with a website.
Some cookies operate only for the duration of your visit, while others may remain on your device for a longer period.
2. How we use cookies
We may use cookies and similar technologies to:
• ensure that our website functions properly
• remember website preferences
• improve website performance and usability
• understand how visitors use our website
• measure website traffic and engagement
• understand which pages or content are useful to visitors
• support marketing and advertising activities where applicable
• measure the effectiveness of campaigns
• enable functionality provided by third-party services embedded in or connected to our website
We aim to use cookies only where they serve a legitimate and appropriate purpose.
3. Types of cookies we may use
Essential cookies
These cookies are necessary for the website to function properly or to provide functionality requested by you.
They may be used for purposes such as security, form functionality, remembering cookie preferences or maintaining website functionality.
Because these cookies are necessary for the operation of the website, disabling them may affect how the website works.
Analytics and performance cookies
These cookies help us understand how visitors use the website.
They may provide information such as:
• which pages are visited
• how visitors move through the website
• how long visitors spend on particular pages
• where website traffic comes from
• whether visitors experience technical problems
We use this information to understand and improve the performance and usefulness of our website.
Functionality cookies
These cookies may allow the website to remember choices or preferences you make and provide enhanced functionality.
They may also be set by third-party services that we choose to include on our website.
Marketing and advertising cookies
Where we use online advertising or marketing tools, cookies or similar technologies may be used to understand the effectiveness of our marketing and, where applicable, provide advertising that is more relevant to visitors.
These technologies may also enable third-party platforms to recognise that your device has visited our website.
We will use these technologies in accordance with applicable privacy and direct-marketing requirements.
4. Third-party cookies and services
Some functionality on our website may be provided by third parties.
For example, we may use third-party services for:
• website analytics
• online advertising
• social media
• embedded content
• forms
• event registrations or bookings
• payment processing
• website security or performance
These providers may place or access cookies or similar technologies in accordance with their own privacy and cookie practices.
Figured Out does not control how third parties use information independently of us. We encourage you to review the privacy information provided by the relevant third party where appropriate.
5. Cookie consent and your choices
Where appropriate, our website may provide a cookie consent tool that allows you to accept, reject or manage certain categories of cookies.
Essential cookies may operate without your consent where they are necessary for the website to function.
Where cookies are not essential and involve the processing of personal information, we will seek to handle their use in accordance with applicable privacy requirements.
You can also control or delete cookies through your web browser settings.
Please note that blocking or deleting certain cookies may affect the functionality or performance of the website.
6. Personal information collected through cookies
Depending on the technologies used, cookies and similar tools may collect or generate information such as:
• IP address
• device information
• browser type
• operating system
• pages visited
• dates and times of visits
• referring websites or sources
• website interactions
• approximate location derived from technical information
• unique device or browser identifiers
Where this information constitutes personal information, it will be processed in accordance with our Privacy Policy and the Protection of Personal Information Act 4 of 2013 (POPIA).
7. How long cookies remain on your device
The length of time a cookie remains on your device depends on the type and purpose of the cookie.
Some cookies are deleted when you close your browser.
Others may remain on your device for a defined period or until you delete them.
The retention periods of third-party cookies are determined by the relevant third-party provider.
8. Managing cookies through your browser
Most web browsers allow you to manage cookies through their settings.
Depending on your browser, you may be able to:
• view cookies stored on your device
• delete existing cookies
• block certain cookies
• block all cookies
• receive a warning before cookies are stored
The way these settings work differs between browsers and devices.
Disabling all cookies may prevent certain parts of our website from functioning as intended.
9. Changes to this Cookie Policy
We may update this Cookie Policy from time to time, including where:
• the technologies used on our website change
• we introduce new services or integrations
• our privacy practices change
• applicable legal or regulatory requirements change
The latest version will be published on this website and the date at the top of the policy will be updated accordingly.
10. Contact us
If you have questions about our use of cookies or how we process personal information, please contact:
Figured Out (Pty) Ltd
Information Officer:Rouchelle (Shelly) Berger
Email: Shelly@figuredout.co.za
Business address: 1 Oosterland Avenue, Bloubosrand, Randburg, 2188, Gauteng, South Africa
For more information about how Figured Out processes personal information, please see our Privacy Policy.