Website Terms & Conditions
Last updated: August 2026
These Website Terms & Conditions govern your use of the Figured Out website.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with them, please do not use the website.
These Terms & Conditions apply to use of the website only. Separate terms, engagement letters, agreements or booking conditions may apply when you engage Figured Out for professional services, programmes, workshops or other paid offerings.
1. About Figured Out
This website is owned and operated by:
Figured Out (Pty) Ltd
1 Oosterland Avenue
Bloubosrand
Randburg, 2188
Gauteng
South Africa
Email: Shelly@figuredout.co.za
Figured Out is a South African bookkeeping, accounting & advisory practice.
2. Use of this website
You may use this website for lawful purposes and to learn more about Figured Out, our services, programmes, resources and related offerings.
You may not use the website:
• for any unlawful or fraudulent purpose
• in a way that may damage, disable or interfere with the website
• to attempt to gain unauthorised access to the website, systems or information
• to introduce viruses, malicious code or other harmful material
• to collect or extract information from the website unlawfully
• to impersonate another person or misrepresent your identity
• in a manner that infringes the rights of Figured Out or any third party
We reserve the right to restrict access to the website where reasonably necessary.
3. Information on this website
We aim to provide information that is accurate, useful and up to date.
However, website content is provided for general information and educational purposes and should not automatically be treated as accounting, tax, financial, legal or business advice applicable to your specific circumstances.
Every business is different. Information that may be appropriate in one situation may not be appropriate in another.
You should obtain advice relevant to your own circumstances before making significant financial, tax, legal or business decisions based on general information appearing on this website.
4. No professional relationship created by website use
Visiting this website, reading our content, downloading a resource, submitting an enquiry or communicating with Figured Out through the website does not by itself create an accountant-client, adviser-client or other professional relationship.
A professional relationship will only arise once the relevant engagement process has been completed and agreed between Figured Out and the client.
Submitting an enquiry does not oblige Figured Out to accept an engagement or provide services.
5. Service information
Information about services, programmes, workshops or other offerings on this website is provided to help visitors understand what Figured Out offers.
We may update, change, add to or discontinue offerings from time to time.
Service descriptions on this website are general in nature. The precise services, responsibilities, fees, scope, timing and terms applicable to a client relationship will be set out in the relevant proposal, engagement letter, agreement or booking terms.
Where there is any conflict between general information on the website and a signed or accepted client agreement, the terms of the specific agreement will take precedence.
6. Pricing and availability
Where pricing is displayed on the website, it will apply as stated at the time and subject to any qualifications or conditions shown.
Where no price is displayed, fees may depend on the nature, complexity and scope of the work required.
Figured Out does not guarantee that every service or programme displayed on the website will be available at all times.
Any quotation or proposal provided separately will be subject to the terms and validity period stated in that quotation or proposal.
7. Workshops, programmes and events
Figured Out may offer workshops, programmes, events, educational experiences or other paid offerings.
These may be subject to separate booking terms covering matters such as:
• payment
• deposits
• payment plans
• cancellations
• transfers
• refunds
• attendance
• programme materials
• intellectual property
• participant conduct
Where separate booking terms apply, those terms will form part of the agreement relating to that specific offering.
8. Intellectual property
Unless otherwise stated, the content on this website belongs to or is licensed to Figured Out (Pty) Ltd.
This includes, where applicable:
• written content
• website copy
• graphics
• photographs
• illustrations
• branding
• logos
• downloads
• worksheets
• guides
• frameworks
• workshop and programme material
• educational resources
• layout and design elements
You may view and use website content for your own personal or internal business information purposes.
You may not, without prior written permission:
• reproduce substantial portions of the website
• copy or republish our content as your own
• sell, licence or commercially distribute our material
• modify our material and present it as your own
• use our programme, workshop or resource material to create competing products or services
• remove copyright, branding or ownership notices
• use Figured Out’s branding in a way that suggests endorsement, partnership or affiliation where none exists
Sharing links to publicly available Figured Out website pages or social content is welcomed.
9. Downloadable resources
From time to time, Figured Out may make templates, guides, worksheets, checklists or other resources available through the website.
Unless otherwise stated, these resources are provided for the recipient’s own personal or internal business use.
They may not be resold, redistributed, republished, reproduced as training material or incorporated into another commercial product or service without our written permission.
Any additional terms presented when a resource is downloaded will also apply.
10. User-submitted information
Where you submit information through the website, you are responsible for ensuring that the information you provide is accurate and that you are entitled to provide it.
Please do not submit unlawful, misleading, offensive or malicious content through our website forms or communication channels.
Personal information submitted through the website will be handled in accordance with our Privacy Policy.
11. Third-party websites and services
Our website may contain links to third-party websites, platforms or services.
These may include providers used for:
• event registration
• payments
• social media
• embedded content
• software or technology
• external resources
A link to a third-party website does not necessarily mean that Figured Out endorses all of its content, products, services or practices.
Third-party websites operate under their own terms and privacy practices, and Figured Out is not responsible for their availability, security or content.
You use third-party websites and services at your own discretion.
12. Website availability
We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to:
• maintenance
• technical problems
• hosting or service-provider issues
• security measures
• circumstances outside our reasonable control
We may change, suspend or discontinue any part of the website where reasonably necessary.
13. Security
We take reasonable steps to protect our website and information processed through it.
However, internet communications and websites cannot be guaranteed to be completely secure.
You are responsible for taking appropriate precautions when using the internet, including keeping your own devices, passwords and software secure.
If you believe there is a security issue affecting the Figured Out website, please contact us at Shelly@figuredout.co.za.
14. Limitation of liability
To the extent permitted by law, Figured Out (Pty) Ltd will not be liable for loss or damage arising solely from:
• reliance on general website information without obtaining advice appropriate to your specific circumstances
• interruption or temporary unavailability of the website
• third-party websites or services
• viruses or malicious material originating outside our reasonable control
• unauthorised access resulting from circumstances beyond our reasonable control
Nothing in these Terms & Conditions is intended to exclude or limit liability where doing so would be unlawful.
Nothing on this website limits any rights you may have under applicable South African law.
15. Privacy and cookies
Your use of this website may involve the processing of personal information and the use of cookies or similar technologies.
Please read our:
• Privacy Policy
• Cookie Policy
for more information about how these matters are handled.
16. Changes to these Terms & Conditions
We may update these Terms & Conditions from time to time to reflect changes to:
• our website
• our services
• our business practices
• applicable legislation
• technology or service providers
The updated Terms & Conditions will be published on this website and the “Last updated” date will be amended.
Your continued use of the website after an update will be subject to the version then published.
17. Governing law
These Terms & Conditions are governed by the laws of the Republic of South Africa.
Any dispute relating to these Terms & Conditions or use of this website will be dealt with in accordance with applicable South African law and by a court with appropriate jurisdiction.
18. Severability
If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable, that provision will, to the extent necessary, be treated separately without affecting the validity or enforceability of the remaining provisions.
19. Contact us
If you have questions about these Website Terms & Conditions, please contact:
Figured Out (Pty) Ltd
1 Oosterland Avenue
Bloubosrand
Randburg, 2188
Gauteng
South Africa
Email:Shelly@figuredout.co.za